Refund policy

Return Window

We accept returns within 30 days of delivery.

Eligibility for Returns

To be eligible for a return:

  • Items must be unworn and unused

  • Items must be returned in original packaging

  • All original tags must be attached

  • Shoes must be tried on indoors only

Return Shipping:

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refund Processing Time

After receiving your returned item:

  • Once your return is received and inspected, it will be processed within 3 business days

  • Refunds may take an additional a few days to appear in your account, depending on your payment provider, processing may take an additional 1–3 business day

  • You will be notified via email once your refund has been processed.

For questions, contact us anytime: info@rodecia.com